Refund policy
StylCliQ Refund Policy
We want you to love what you order. If something isn't right, here's how we handle it.
Eligibility for Returns
- Return requests must be raised within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with all tags, packaging, and accessories intact.
- Products marked as "Final Sale" or "Non-Returnable" on the product page are not eligible for return.
Non-Returnable Categories
For hygiene and safety reasons, Innerwear items cannot be returned unless defective or damaged on arrival.
How to Request a Return
- Contact our support team via WhatsApp or email with your order number and reason for return.
- Once approved, our team will arrange a reverse pickup.
- Items will be quality-checked upon receipt before refund processing.
Refunds
- Since StylCliQ operates on a prepaid-only basis, all refunds are issued to the original payment method, based on your preference.
- Refunds are processed within 3–5 business days after the returned item passes quality inspection.
- Shipping charges (if any) are non-refundable unless the return is due to our error (wrong item, damaged product, or defect).
Exchanges
- Size or product exchanges are subject to stock availability.
- If the desired size/item is unavailable, a refund or store credit will be offered instead.
Damaged or Wrong Items
- If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos/video of the product and packaging. We will arrange a free replacement or full refund.
Order Cancellations
- Orders can be cancelled only before they are shipped. Once shipped, cancellation requests cannot be honored, and the standard return process will apply.
Contact Us
For any questions regarding returns or refunds, reach out to us at [stylcliq.com/+91 7500067601] or via WhatsApp.